Track Your Order
Track Your Order
Check your order history or contact our support team for the latest delivery update.
Ordered using a Black Rose account?
Sign in to view your current and previous orders, order details and available status updates.
View My OrdersOrdered as a guest?
Send us your order number and the mobile number used during checkout. Our support team will check the order and provide an update.
Track Through WhatsAppWhat you will need
- Your Black Rose order number.
- The mobile number or email address used when ordering.
- The recipient's name, if different from the customer name.
Order status guide
| Status | Meaning |
|---|---|
| Pending | Your order has been received and is awaiting confirmation. |
| Processing | Your products are being checked and prepared. |
| Shipped | Your order has been handed over for delivery. |
| Complete | Your order has been delivered or completed. |