Privacy Policy
Last Updated: May 2026
This Privacy Policy describes how Black Rose Trading ( Company” we", "us", or "our") collects, uses, stores, shares, and protects personal information when you access or use our website, mobile application, and related services (collectively, the "Service").
By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy. We handle your personal information in accordance with the Qatar Personal Data Privacy Protection Law (Law No. 13 of 2016).
1. Information We Collect
We collect personal information in connection with providing and improving our Service.
A. Information You Provide Directly
Account Information
• When you create an account or use the Service, we may collect:
• Full name
• Email address
• Mobile phone number (+974)
• Username and password
• Country (Qatar)
• Profile preferences
Order and Payment Information
• When you place an order, we may collect:
• Billing address
• Shipping address within Qatar
• Recipient information
• Order details and transaction history
• Payment details for NAPS, Visa, Mastercard, or Apple Pay
2. How We Use Your Information
In accordance with Qatar law, your data is used for:
• Order fulfillment and delivery within Qatar
• Processing payments (Card or Cash on Delivery)
• Customer support and WhatsApp communications
• Improving our services and website functionality
• Marketing (with your consent)
• Legal compliance with Qatar Consumer Protection laws
3. How We Share Your Information
We may share information with:
• Logistics and delivery partners (for Qatar delivery)
• Payment processors (NAPS/Visa/Mastercard)
• Legal authorities when required by Qatar law
4. Data Security and Retention
We implement technical and organizational safeguards to protect your data. We retain personal information only for as long as necessary to fulfill orders, resolve disputes, and comply with legal obligations in Qatar.
5. Your Rights
Under Qatar's Law No. 13 of 2016, you have the right to access, correct, or request the deletion of your personal data.
6. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
Black Rose Trading
Email: info@blackrose.shop
WhatsApp/Phone: +974-60062448
Address: HBK Building - Doha, Qatar